The 5 Golden Guidelines of Tech
February 15, 2022
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I consider there are some vital guidelines that every one laptop professionals should observe whatever the particular space of experience. I’ll name these “The 5 Golden Guidelines of Tech” and see what you consider this, but it surely’s my day by day creed. I would wish to get some suggestions on these whether or not you’re a tech or a consumer who has had expertise with tech assist of any type. When you’ve ever handled a tech who did not observe these guidelines, you most likely are within the majority. Have I missed any main factors on these golden guidelines 폰테크?
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- All the time present respect for the particular person you’re supporting (consumer) and by no means make them really feel silly for not having your degree of experience. I’ve seen many techs make enjoyable of customers and it isn’t fairly. It is the identical factor as that bully that used to do it to you at school since you had been a nerd. Not cool.
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- By no means be too proud to name technical assist for help with a product you are not completely conversant in and even one you assume . This humility will repay whenever you get the job carried out extra rapidly than the subsequent man as a result of he was afraid to confess he wanted some assist.
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- Discover out what the true downside is. You may repair the issue you have been requested to repair, but when that is not the underlying situation, it’s going to occur once more. Additionally do not forget that due to not having your degree of expertise, many of us will not know what is admittedly incorrect and also you by no means need to make them really feel unhealthy for this, however you could have to ask many questions the consumer thinks they already answered to get to the foundation of the issue.
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- Make telephone calls. For some cause, some people do not wish to make telephone calls. We would slightly ship an electronic mail/textual content/chat, and so forth. however I consider that there’s nothing extra productive than a telephone name for getting the alternate of data carried out rapidly. It additionally provides the private contact and might make for higher relationships with customers.
- Be productive by protecting electronic mail as a substitute. Test your electronic mail not more than as soon as per hour and switch off notifications for electronic mail if in any respect doable. This retains you extra productive so to take higher care of the backlog of stuff you have already got to do. There are lots of different productiveness ideas I can suggest in a future put up.