An Unique interview with the administrators of Teamglobal Logistics Pvt. Ltd., Mr. Nityam Khosla and Mr. Vivek Kele, who’ve been the pioneers of consolidation in India and have years of expertise within the logistics trade. Each Mr. Nityam and Mr. Vivek are recognized internationally for his or her area experience and business acumen. Teamglobal is a logistics company having pan India presence and a robust world community, providing logistics options in numerous segments of the sector.

Q. How and when was your company began? How has the journey to this point been?

Nityam: The Company was fashioned within the 12 months 2005 with an goal to offer high quality service in numerous segments of Logistics. The journey to this point has been very fascinating, difficult and rewarding.

Q. Teamglobal is acknowledged as a frontrunner in LCL consolidation, are you specializing in specialization on this specific side? How do you propose to place your self available in the market?

Vivek: It’s flattering when somebody says that we’re the leaders in LCL consolidation market, however we really feel that there’s a lengthy strategy to go on this phase of logistics. There may be lot that may be achieved by way of growing linkages within the infrastructure nationally and internationally and make the LCL cargo dealing with extra seamless. We are going to proceed to give attention to this phase and place our self as a primary selection LCL provider for our prospects.

Q. The logistics market is crowded with gamers of all sizes providing cut-throat competitors, how have you ever managed these challenges? What differentiates you from the remainder of the competitors?

Nityam: Within the Indian context worth is among the essential driving elements on the subject of shopping for of a product or a service. We now have tried very arduous to maintain our services very aggressive and concurrently centered on bettering the standard of our services to make them extra dependable and reliable, in order that our buyer proceed to make use of us for being aggressive in costs and constant in services. Our endeavor is to repeatedly study and adapt, which implies the main target stays on fixed and steady unlearning, studying & relearning. This ends in enhancing buyer expertise by creation of worth.

Vivek: Discovering essentially the most environment friendly and efficient strategy to analyze and develop buyer intelligence is an important a part of our buyer care initiative. We perceive that offering high quality service by rising operational effectivity has a direct correlation to the worth we are able to supply to our shoppers. Our shoppers depend upon us to offer the very best high quality and we’re happy that, we’ve got been capable of fulfill them to a big extent. We consider we are able to ship a major aggressive benefit to our prospects with our distinctive and centered options.

Q. What developments are you seeing with regard to the logistics sector and its strategic significance? How has it advanced during the last decade?

Nityam: The pattern in logistic sector has been to outsource, increasingly corporations are specializing in manufacturing and gross sales which is their core competence. Actually the big transnational corporations at the moment are concentrating solely on product development, high quality control and marketing, all different actions like manufacturing, warehousing and distribution are being outsourced.

Vivek: We see excellent alternatives for development for the freight forwarding corporations, the alternatives can be found for logistics corporations to discover and execute. Furthermore we’ve got seen important shift in business coverage from market share idea to buyer satisfaction and retention idea.

Q. Logistics sector is but to be conferred trade standing; do you suppose it will occur by this funds or close to future? What sort of influence on the influx of investments do you understand it should result in?

Nityam: Not having an trade standing for Logistics is a serious hindrance its development in India, we nonetheless don’t appear to be giving deserved significance to Logistics. Environment friendly logistic system really cuts down price of reaching the products from the purpose of producing to the purpose of sale. It’s to be famous that per kg per km transport price in India are one of many highest on the earth. The Indian retail corporations are nonetheless not giving due significance to logistics; it has been extensively perceived that retail sector can be allowed overseas funding on this funds, that can result in lot of overseas corporations coming in who in flip would require skilled logistic service supplier.

Vivek: The overseas funding will are available in, however that can be by way of gear manufacturing, we’ve got already seen giant truck producers like Man, Leyland and Volvo establishing manufacturing facility in India, we are going to see extra cargo dealing with and container dealing with gear corporations establishing manufacturing in India, The overseas funding in railways continues to be eluding us because the rail corporations nonetheless discover the monitor charges to be paid to Indian railways very excessive, equally the warehousing may also not see an excessive amount of overseas funding resulting from very cumbersome land acquisition course of in India.

Q. There’s a dearth of high quality manpower within the logistics sector, how does your company sort out this drawback? What sort of initiatives have you ever undertaken to deal with the problem Domestic freight?

Nityam: There’s a large provide hole in untrained manpower within the logistics sector leading to excessive degree of inefficiencies. Due to the ability deficiency amongst operational employees, supervisors and managers the logistics sector is discovering it tough to shrug off the inefficiencies. The evolving business surroundings is creating a robust demand for high quality and environment friendly logistics services, and with logistics being a service oriented sector, expert manpower emerges as a key functionality. At Teamglobal, Use of expertise, steady coaching of manpower and fixed monitor of Key Efficiency Indicators is how we’ve got been addressing the problem.

Q. Logistics entails a number of actions that require appreciable co-ordination and interplay. There are nonetheless actions that haven’t been automated; what are the challenges confronted by you in these areas and the way do you take care of it?

Vivek: We now have EDI linkages with all our abroad agents, we’re already submitting our manifest to customs in digital format and are prepared for Ice gate 1.5, we’ve got a full e commerce module on our website and all our main processes all web enabled, we at the moment are working very intently with Smooth hyperlink to make it doable for the customers of soppy hyperlink to submit their Delivery Directions to us by their system in order to keep away from a number of knowledge entry.

Q. How essential is info expertise vis-à-vis logistics?

Nityam: It is rather essential as with IT we’re capable of give visibility, we all the time say that the standing of the cargo to a buyer is just like the whereabouts of a kid to the mom; we are able to successfully give the visibility and luxury to the client by use of IT. IT additionally lower down wastage within the course of and makes the transaction sooner.

Q. what are the challenges confronted by the logistics sector and how can corporations tackle them? How do you see the state of affairs 5 years therefore?

Vivek: The challenges confronted by the Indian Logistic corporations is the retaining with the tempo with the modifications within the trade, with globalizations the customers predict world commonplace services to be out there to them in India, so the Indian Logistics corporations should quick undertake to worldwide requirements to cater to the altering business necessities.

Q. What are Teamglobal’s future plans?